Please log in if you have an account, or sign up if you don't, to view our videos

MANAGING DIFFICULT PARENTS

From the course: Pastoral Lead

Taught by: Catherine Davies | Length: 47 | Series: Pastoral Lead

IDENTIFIED NEED
  • Angry parents that need calming
  • Parents laying blame
  • Unrealistic expectations

LEARNING OUTCOMES

  • Able to de-escalate volatile situations
  • Reaching resolution
  • Improved communication

Account Required
Please log in if you have an account, or sign up if you don't, to view our videos

About the Presenter

Catherine Davies is an experienced educator who has served as a headteacher in some of the most disadvantaged secondary schools in England. She is an experienced Additional Inspector with a background of inspecting in the North and now in the South East, and has been contracted with Ofsted since September 2015. She has particular expertise delivering improved outcomes for schools and academies in challenging contexts, and has been nationally recognised for coaching school teams to deliver rapid school improvement. Catherine is currently the Deputy CEO of a successful Diocesan Multi Academy Trust.