Pastoral Lead series

How to manage the toughest parents and most challenging behaviour cases

Managing Difficult Parents
IDENTIFIED NEED
  • Angry parents that need calming
  • Parents laying blame
  • Unrealistic expectations

LEARNING OUTCOMES

  • Able to de-escalate volatile situations
  • Reaching resolution
  • Improved communication

Managing The Toughest Behaviour Cases
IDENTIFIED NEED
  • The hardest cases take up the most time and effort
  • Most of the toughest cases spiral out of control with inevitable bad endings

LEARNING OUTCOMES

  • How to catch cases early and build in prevention
  • Minimising your time spent on tough cases
  • Simple rules for applying the legal over the moral
  • Methods for stopping cases spiralling out of control